The Connected Cloud -- March 2021

News Articles

March 4, 2021

The Connected Cloud -- March 2021 [Show All]

THE Connected CLOUD

News, Feature Updates, Webinars, Events & Resources

March 2021

SmartTest™ Brings New Customer Reporting Features

Adds value to customer billing with support documentation of testing and servicing validation

SmartTest allows technicians real-time access to monitor and control devices for viewing and troubleshooting via smartphone or any web-enabled device. With recently expanded logging and reporting features, dealers can now provide details of device, door and zone status in intrusion and access control solutions and the work performed. Information such as access door activations and battery and network status, as well as test end and start times, provides valuable measurements to the end-user. Reports are available to the customer in the Connect ONE interface and can be downloaded in pdf format for printing or storage.

When dealers show the customer the results of testing, servicing or any other work performed on intrusion and access control with SmartTest reports, they add value to their services,” said Mike Simon, Co-Founder and Managing Partner at Connected Technologies. “SmartTest helps dealers differentiate and elevate their business with reporting that helps the customer keep a secure operation with critical recordkeeping from tested connected devices.

With SmartTest, as zones/access doors are tested, a “Tested” icon appears next to the item for easy reference that the activation has been received and logged. The customer can print the form for verification and documentation of regulatory, insurance or other compliance requirements.

Learn More | Security Sales & Integration Article

SmartTest Dealer Dashboard

SmartTest Customer Report

Webinar: Assa Abloy Aperio Integration with Bosch Intrusion Panels using Connect ONE

Monday, March 22, 2021 at 11am to 12pm (EDT)

Please Join us for a look at how Bosch Intrusion panels are uniquely integrated with Assa Abloy Aperio Wireless Access Control and Connect ONE Cloud Hosted Services to help you make more money and simplify installations.

We will show you how a complete wireless access control integration will help make your projects more profitable and increase security while maintaining simplicity.

Register

Event Video Playback Options

New event video playback options exist to start the playback either 10, 30, or 60 seconds prior to the event timestamp. This allows for even more capability to see what transpired prior to the event.

Microsoft Teams Integration

Utilizing the Connect ONE UserAPI event server push method you can now integrate with Mircrosoft Teams for mass notification to personnel. The integration uses the Teams incoming webhook configuration to a designated Teams channel. Any system event from the connected devices and/or management events, such as lockdown, can be delivered to Teams and notified to everyone subscribed to the channel.

Usability Improvements

New options to show desired amount of results per page have been added, your choice is saved for the duration of the login session so it doesn't have to be re-selected each view. This allows for more items to be seen without having to switch between pages.

Also, button styling has been revamped for consistent icons and colors which help direct your attention to the appropriate action at a glance.

Did You Know? Aperio Enabled Wireless Electric Strikes

Coming Soon! Available for order April 2021

The HES ES100 Series Wireless Electric Strikes make retrofitting an opening with online access control simple and affordable.

For the first time, the industry leading features of the HES 1500 and 1600 series electric strikes have been paired with Aperio wireless technology to provide even more affordable access control retrofit options for remote control and monitoring. Available in both Convenient (non-monitored) and Secure (monitored) model options. Compatible with most models of cylindrical and mortise latchbolt locksets, including 1" deadbolts. Simply put, the ES100 Series Electric Strike is the affordable universal retrofit solution that offers flexible configurations options and dynamic adjustability without the need to run wires.

Learn More

Tip: Use Aperio Access Control with Bosch Intrusion

More Secure & Simplified Permission Control via Connect ONE

Pairing Aperio wireless access control and the Bosch Intrusion platform has several advantages:

1) It is more secure, hardware readers on the non-secure side of the door, i.e. outside of the intrusion protection, may be open to tampering. For instance, a wiegand based interface may be exposed to hacking attempts, a power short could defeat keypad bus circuits and/or overload the panel, and Ethernet based readers provide an easy method to patch into the network. The fully encrypted wireless technology readers remove every one of these vulnerabilities.

2) The permissions for access are separated from alarm areas and doors, so you no longer need to program additional areas just to specify permission by door. Also, all scheduling for access times, days, holidays are configurable within Connect ONE including door unlock schedules as well. Now your customer has complete convenience and control.

3) More capability with over 200 access doors, 1000 permission profiles, 250 time schedules, 50 holidays, and 90,000 credentials with only one control panel!

4) Lower Installation Costs!

Learn More

Give Us the Challenge...

We love hearing from our Dealers with requests from their customers to help solve challenges.

Please contact us and give us the challenge, we may be able to design something for you, and together we can watch your company reach the potential you always knew was possible.

Click here to send us your feedback

Stay Up-to-Date

We will continue to include the enhancements in this newsletter.

We also post the enhancements to our "Company" page and "Group" page on LinkedIn, as well as to the "Feature Blog" tab on our website.
Please contact us for your invitation to join the "Group" in LinkedIn.

Also, be sure to review the Home tab on the Connect ONE Dealer Site as this will contain many helpful Sales Sheets and Technical Guides.

We encourage you visit these sites to stay up-to-date.

Working hard to Simplify all your System Integrations,
The Staff at Connected Technologies.

For more information regarding Connected Technologies™ or Connect ONE®, please visit www.SimplifywithConnectONE.com or call (866) 976-3520.

Connected Technologies, llc., Monument, CO 80132-1266

See What Others Are Saying...

"Connect ONE’s ability to simplify integration with a wide variety of technology really presents an opportunity for DW Dealers to provide complete solutions."
--Patrick Kelly
Director of IP Video Solutions at Digital Watchdog

"We have been deploying and migrating customers from site-based client servers to the cloud with very positive feedback. One of our customers, a senior housing facility, likes to have one platform to manage both access control and integrated alarm detection. We can administer different levels of access permissions through the cloud for the customer or they can do it on their own. Having an integrated system--access control, security, CCTV and temperature monitoring and control is important."
--Toby Stevens
Sales Manager for Ace American Alarm Company

"We had an incident after the system was installed that validated the importance of having this safeguard. With the system we were able to make sure a former employee could not get back into the suite, which was simple to do with ScanPass Mobile Credential."
--Kris Kehler
CEO at Deby Pay Pro

"Our company is in a rural area, we have been frustrated with long drives and expensive service calls to support legacy computer software and systems. Now with a simple to use dealer web portal, Connect ONE allows us to eliminate expensive service calls by supporting our customers remotely with just a simple login and a phone call that takes only a few minutes. Connect ONE is our biggest added value - profitable RMR for my company. My customers only need to learn one easy to use interface for their business and home."
--Jeff Kesterson
President of NightWatch Security

"Connect ONE was paramount in allowing Phoenix to offer a service that is truly connected across platforms. The company is unique in the respect that they operate with software that can be edited and modified—without having to wait years to get it."
--Eric Burroughs
Vice President at Phoenix Security Systems Inc.

"Flexibility is all part of the beauty of using a cloud-based management platform. My customers can manage it themselves from their smartphone app if they like. They can set their own schedules and we configure the Connect ONE GUI. If there’s an emergency or other response required, the superintendent or management can use their smart device for access. It’s all part of the Connect ONE app, which we use for many office and multitenant buildings."
--Gary Davis
Principal and Owner of Alarm Specialists

"Connect ONE offers a simple, scalable solution that complements the Aperio offering perfectly. This integration will offer dealers and end-users a highly flexible solution for comprehensive access management."
--Mark Duato
Executive Vice President, Aftermarket at ASSA ABLOY Opening Solutions Americas

"We’re excited to be working with Connected Technologies to offer this service to our dealers, whose feedback has been extremely positive as they continue to add customers."
--Tom Mechler
Regional Marketing Manager for Bosch

"Connect ONE provides exciting enhancements to the ELK M1 with expanded user support, schedules, and event history. This enhanced capability adds value and convenience, giving installers an edge and opening new possibilities in a variety of commercial markets."
--Amy Strickland
Marketing Design Manager at ELK Products

"Having the ability to see when employees are coming in for work really adds value. But the best feature by far is the ability to lock down all the doors from my computer or phone in the event of a lockdown drill."
--Matt VanEffen
Principal of Holy Cross Catholic School

"Thank you for listening and making the feature available so quickly! I really enjoy working with Connected Technologies."
--Dan Osborne
Project Manager at Schmidt Security Pro

"We want to make sure our suite is secure and the staff is safe. We are looking at upgrades in the future and with Connect ONE you can scale the solution up and tailor it to meet your needs."
--Frank McDonough
Director of Information Systems for Security Industry Association (SIA)

"Our customers benefit from strategic partnerships like we have with Connected Technologies and all the possibilities it brings for loT connectivity."
--Rick Cadiz
Vice President of Sales and Marketing, IPVideo Corp.

"Initially, we toyed with the idea of developing our own cloud-based system, but we sent a technician to look ‘behind the curtains’ at the Connected Technologies solution and I was excited about the possibilities for my customers, especially the many school districts we serve."
--Michael Martin
President of Martin Systems

"Whether it’s a commercial office, retail, storage, or multifamily development, the incredibly versatile Connect ONE has allowed me to gain the flexibility needed to confidently meet the demands of those development markets."
--Ryan Christen
Sales & Systems Engineer at Vialarm Security

"Connect ONE is very user friendly, it saves me time administrating building security. Managing our employees is quick and easy since only a single entry is required to grant both security and access privileges."
--Julie Cerqua
Administrator of Wauconda Library

"We rely on Connected Technologies for technical and customer support. We have requested software and feature upgrades for our customers and if it’s possible it happens within 24 hours. We use Connect ONE in our own business and the reporting features are outstanding."
--James Lee
President and partner at Alarmguard Security

"Our biggest challenge today is disparate systems that don’t work well together. Connect ONE gets them all to communicate."
--Ken Kocher
President of Force Security Solutions

"Because we serve national accounts across the country, when they acquire other locations or add facilities we can bring them online quickly without having to completely replace the infrastructure or conduct extensive programming."
--Matt Harrison
Vice President of Operations at Federal Protection

"We have been deploying and migrating customers from site-based client servers to the cloud with very positive feedback. One of our customers, a senior housing facility, likes to have one platform to manage both access control and integrated alarm detection. We can administer different levels of access permissions through the cloud for the customer or they can do it on their own. Having an integrated system--access control, security, CCTV and temperature monitoring and control is important."
--Toby Stevens
Sales Manager for Ace American Alarm Company

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