A growing financial services and payment processing company headquartered in the northwest suburbs of Chicago was looking for a higher level of security and human resources accountability for its 5,000-square-foot facility. Ultimately, Debt Pay, Inc., Rolling Meadows, Ill., a Software as a Service (SaaS) Customer Relationship Management (CRM) provider which handles sensitive financial data, selected ScanPass® Mobile Credential powered by Connect ONE® as the access control and security management solution for the main entrance and select areas.
Dynamic Manufacturing is a 60-year-old, family-run auto-motive company (certified as an IATF 16949 operation and WBENC Woman Owned and Operated business) that for the 21st time in 2019 was awarded General Motors’ Supplier of the Year. With nearly one million square feet of floor space covering eight suburban Chicago-area locations, the end user needed a simple, comprehensive and intuitive way to manage security, access control and video.
“The four cameras in the school have been fantastic in monitoring different areas,” says Matt VanEffen, Principal of Holy Cross Catholic School. “Also, having the ability to see when employees are coming in for work really adds value. But the best feature by far is the ability to lock down all the doors from my computer or phone in the event of a lock-down drill. The key fobs which control the proximity readers have also cut down greatly on the number of people who have access to the ‘master’ key for the school. It’s just so much easier to track who has the key fobs,” he says. Martin says that if the Connect ONE solution had not been available, the installation would have been more complicated to install and difficult for the end user to manage. “It became clear to us several years ago that users need a simple to use and manage security management program they can access from multiple devices, including smartphones. It’s critical to customers. They want to manage system parameters remotely but not have to deal with a server on site. Connect ONE is always current and continuously updated. It doesn’t get any simpler than that.”
SIA consulted with Ken Kocher, president of Force Security Solutions LLC, Manassas, Va., a dealer/integrator who has been the organization.s preferred security provider for many years. Force Security Solutions recommended an integrated solution that would provide access control and intrusion detection under a unified management platform for increased functionality. Kocher says SIA management wanted to easily and seamlessly provide security, access control and intrusion detection through a single platform when he installed the original specification in June 2012. He later deployed the web-based Connect ONE solution from Connected Technologies in Crystal Lake, Ill., as an enhancement to the system and a simple, but powerful way to restrict entry and control all devices. SIA.s security requirements changed when they moved and they wanted greater accessibility and remote connectivity,. Kocher says. Force Security installed proximity access control readers, intrusion detection with alarm notification, motion sensors, glassbreak sensors, electric door strikes and surveillance cameras with audio and remote viewing capabilities . all integrated to the access control protecting the doors to the office and the building.s stairwell. Technicians completed the Connect ONE upgrade in May and within a couple hours had it up and running. The Connect ONE platform simplified the security integrations, he adds.
Vista Health System needed an access control system which could be modular and accommodate a number of different areas of the hospital yet remain cost effective and allow a single interface for management and control. Connect ONE paired with the DMP hardware fit perfectly within those requirements. The DMP hardware is cost effective, allows easy implementation with control panels connected to the network wherever required, and/or door controllers directly connected to the network. Connect ONE provided the interface to allow their security staff to control the system securely from any web browser or mobile phone. They can now batch user codes to all the control panels with a couple clicks, send a lockdown command to multiple panels in a single click, and much more.
Tenant buildings with elevators can be difficult to secure. How do you control access to individual and specific floors during the day or after hours? What’s the best way to provide the most comprehensive physical security for occupants around the clock yet not make access overly restrictive or cumbersome?
Gill Management owns and operates seven Burger King Restaurant locations. As you can expect they experience a high amount of employee turnover and need a convenient way of managing the user codes from their central office. Prior to using the DMP product with Connect ONE the cost and burden of having to drive to each restaurant to change a code was too great. Now they simply login through their web browser and after a couple of clicks they can quickly remove someone from all seven locations and just as quickly add someone new without having to enter their information more than once. Now security and convenience go hand-in-hand.
We get it! We’re former security dealers who left the installation ranks but still understand what it’s like to be in the trenches – and how a strong partner can actually contribute to your current and future success. No one is on an island.
A complete system solution is one way to bring more business to customers with new and existing offerings. Rather than trying to piece together equipment and software on your own, a cloud-hosted platform can be your service and revenue extender – without retraining or other heavy lifting.
A single management solution that offers multiple services is a great way to entice and retain clients. A security management platform hosted in the cloud is flexible and ready for expansion – whether your customers require intrusion, access control, video surveillance, critical environmental monitoring, energy management, asset management, commercial fire alarm data event monitoring, etc.
The platform should be flexible and easy to add new features – so your customer doesn’t have to look elsewhere to solve their dilemmas or issues. Best of all, when you work with a preferred partner (that’s us) they know your needs and are receptive to facilitating new projects – so supply chain challenges become a thing of the past.
Remember, one covenant in life is change: you customers needs will change so be prepared.
Consider us your ‘think tank’
If you need something—just ask! That’s what we do daily: we respond to dealer inquiries, which often end up as new features, like National Weather Service Monitoring detection and alerting recently included in Connect ONE®. This was an example of a dealer request for a project – and we made it a reality.
When you can offer full management—of all types of services through the cloud—you have at your disposal a quick method to add new capabilities. Your solution has everything for your customer now, as well as a way to continue to reach and retain them as their needs change.
Here’s another example. When the pandemic hit, users were looking for ways to ensure that those entering buildings had clearance and had passed basic health screening protocol. Safe Passage module for access control user authorization was added to Connect ONE® to provide those capabilities and more, including history, audit trail and other data vital to safe conditions on site.
Connect ONE is the full solution you can offer to every customer – and it all comes from a single supplier. Contact us today about our dealer plans and find out for yourself how a total solution can build a more profitable installation company. For more information, reach out to us at sales@connectedtechnologies.us or (866) 976-3520.
