The Connected Cloud -- August 2020

News Articles

August 6, 2020

The Connected Cloud -- August 2020 [Show All]

THE Connected CLOUD

News, Feature Updates, Webinars, Events & Resources

August 2020

Self-Driven Health/Hazard Approvals - Safe Passage Module

Valuable new service offering for your customers - A great tool for getting back to work

The Safe Passage Module provides a framework for a one-time/periodic self-approval process. If required and not completed, upon access by the individual, violation events are generated so a manager can ensure the user is safe to be at the site in regard to health and/or hazard concerns. Documentation is stored with the user account showing they have answered the proper questions and approved any company terms such as an NDA.

An administrator may create multiple safe passage templates. They may specify a name, description, re-approval interval, required checkpoint(s), protected area(s), custom messages, and custom terms which need to be answered properly to be approved. When a user is applied to the template, they may be applied to multiple templates via their profile, they will receive an email which contains a link for them to complete the terms of the template.

Learn More

Mobile Badge Example

In/Out Dashboard includes People Counts

The In/Out Dashboard is a great tool to track where people are in the facilities and also now shows a count of total people in each area. The dashboard has many uses including a live muster report in the case of an emergency.

Mass Notification with the Emergency Messaging Hub

The Emergency Messaging Hub provides a unified feed of emergency messages from multiple systems for an associated site. It works by receiving Common Alerting Protocol (CAP) messages from Mass Notification and other Emergency Response platforms and by translating device native events to the CAP format. All CAP messages are published to the hub for all external services such as Mass Notification Systems to consume in a single atom feed.

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Did You Know? Custom Event Response Procedures

The Case Management Module, previously called Ticket Module, provides a streamlined method for custom event responses. In an example of critical environmental monitoring, a freezer alarm generated because of deviation from preset thresholds or inoperability notifies responsible parties via email or text message. A case is automatically created and the process follows preset rules on who to notify. The primary person responsible indicates whether or not they are handling the situation; if they are unable their response automatically pushes the notification to the next person in the queue. This avoids multiple parties showing up to handle the issue, or not having anyone handle it at all. The successful completion of service or next steps are also documented until the case is closed.

Now the Case Management module has a nominal one-time cost per customer account, previously the module had an associated cost per customer site location. For the latest up-to-date pricing check the Connect ONE Price Guide available on the Home tab of the Dealer Site.

Learn More

Tip: Use SmartShow Virtual Accounts for Sales Demos

It's simple to use the industry's first tailored virtual demonstration, dealers can target specific markets - including Residential; Medical Facilities; Food Service Industries; Education; Commercial and Multi-Tenant; and Banking and Financial Facilities. Prospects will know you have the capabilities they need in an instant with SmartShow. We recommend you checkout the tutorial in the Dealer Manual and/or watch the video from the Home tab on the Dealer Site on how to create your free SmartShow virtual accounts, no hardware is required. Contact us to learn more.

Give Us the Challenge...

We love hearing from our Dealers with requests from their customers to help solve challenges.

Please contact us and give us the challenge, we may be able to design something for you, and together we can watch your company reach the potential you always knew was possible.

Click here to send us your feedback

Stay Up-to-Date

We will continue to include the enhancements in this newsletter.

We also post the enhancements to our "Company" page and "Group" page on LinkedIn, as well as to the "Feature Blog" tab on our website.
Please contact us for your invitation to join the "Group" in LinkedIn.

Also, be sure to review the Home tab on the Connect ONE Dealer Site as this will contain many helpful Sales Sheets and Technical Guides.

We encourage you visit these sites to stay up-to-date.

Working hard to Simplify all your System Integrations,
The Staff at Connected Technologies.

For more information regarding Connected Technologies™ or Connect ONE\AE, please visit www.SimplifywithConnectONE.com or call (866) 976-3520.

Connected Technologies, llc., Monument, CO 80132-1266

See What Others Are Saying...

"We want to make sure our suite is secure and the staff is safe. We are looking at upgrades in the future and with Connect ONE you can scale the solution up and tailor it to meet your needs."
--Frank McDonough
Director of Information Systems for Security Industry Association (SIA)

"Our biggest challenge today is disparate systems that don’t work well together. Connect ONE gets them all to communicate."
--Ken Kocher
President of Force Security Solutions

"Because we serve national accounts across the country, when they acquire other locations or add facilities we can bring them online quickly without having to completely replace the infrastructure or conduct extensive programming."
--Matt Harrison
Vice President of Operations at Federal Protection

"Our company is in a rural area, we have been frustrated with long drives and expensive service calls to support legacy computer software and systems. Now with a simple to use dealer web portal, Connect ONE allows us to eliminate expensive service calls by supporting our customers remotely with just a simple login and a phone call that takes only a few minutes. Connect ONE is our biggest added value - profitable RMR for my company. My customers only need to learn one easy to use interface for their business and home."
--Jeff Kesterson
President of NightWatch Security

"Whether it’s a commercial office, retail, storage, or multifamily development, the incredibly versatile Connect ONE has allowed me to gain the flexibility needed to confidently meet the demands of those development markets."
--Ryan Christen
Sales & Systems Engineer at Vialarm Security

"Initially, we toyed with the idea of developing our own cloud-based system, but we sent a technician to look ‘behind the curtains’ at the Connected Technologies solution and I was excited about the possibilities for my customers, especially the many school districts we serve."
--Michael Martin
President of Martin Systems

"Flexibility is all part of the beauty of using a cloud-based management platform. My customers can manage it themselves from their smartphone app if they like. They can set their own schedules and we configure the Connect ONE GUI. If there’s an emergency or other response required, the superintendent or management can use their smart device for access. It’s all part of the Connect ONE app, which we use for many office and multitenant buildings."
--Gary Davis
Principal and Owner of Alarm Specialists

"Connect ONE provides exciting enhancements to the ELK M1 with expanded user support, schedules, and event history. This enhanced capability adds value and convenience, giving installers an edge and opening new possibilities in a variety of commercial markets."
--Amy Strickland
Marketing Design Manager at ELK Products

"Connect ONE offers a simple, scalable solution that complements the Aperio offering perfectly. This integration will offer dealers and end-users a highly flexible solution for comprehensive access management."
--Mark Duato
Executive Vice President, Aftermarket at ASSA ABLOY Opening Solutions Americas

"Connect ONE is very user friendly, it saves me time administrating building security. Managing our employees is quick and easy since only a single entry is required to grant both security and access privileges."
--Julie Cerqua
Administrator of Wauconda Library

"Our customers benefit from strategic partnerships like we have with Connected Technologies and all the possibilities it brings for loT connectivity."
--Rick Cadiz
Vice President of Sales and Marketing, IPVideo Corp.

"We have been deploying and migrating customers from site-based client servers to the cloud with very positive feedback. One of our customers, a senior housing facility, likes to have one platform to manage both access control and integrated alarm detection. We can administer different levels of access permissions through the cloud for the customer or they can do it on their own. Having an integrated system--access control, security, CCTV and temperature monitoring and control is important."
--Toby Stevens
Sales Manager for Ace American Alarm Company

"Connect ONE’s ability to simplify integration with a wide variety of technology really presents an opportunity for DW Dealers to provide complete solutions."
--Patrick Kelly
Director of IP Video Solutions at Digital Watchdog

"Connect ONE was paramount in allowing Phoenix to offer a service that is truly connected across platforms. The company is unique in the respect that they operate with software that can be edited and modified—without having to wait years to get it."
--Eric Burroughs
Vice President at Phoenix Security Systems Inc.

"Having the ability to see when employees are coming in for work really adds value. But the best feature by far is the ability to lock down all the doors from my computer or phone in the event of a lockdown drill."
--Matt VanEffen
Principal of Holy Cross Catholic School

"We rely on Connected Technologies for technical and customer support. We have requested software and feature upgrades for our customers and if it’s possible it happens within 24 hours. We use Connect ONE in our own business and the reporting features are outstanding."
--James Lee
President and partner at Alarmguard Security

"We had an incident after the system was installed that validated the importance of having this safeguard. With the system we were able to make sure a former employee could not get back into the suite, which was simple to do with ScanPass Mobile Credential."
--Kris Kehler
CEO at Deby Pay Pro

"Thank you for listening and making the feature available so quickly! I really enjoy working with Connected Technologies."
--Dan Osborne
Project Manager at Schmidt Security Pro

"We’re excited to be working with Connected Technologies to offer this service to our dealers, whose feedback has been extremely positive as they continue to add customers."
--Tom Mechler
Regional Marketing Manager for Bosch

"Our company is in a rural area, we have been frustrated with long drives and expensive service calls to support legacy computer software and systems. Now with a simple to use dealer web portal, Connect ONE allows us to eliminate expensive service calls by supporting our customers remotely with just a simple login and a phone call that takes only a few minutes. Connect ONE is our biggest added value - profitable RMR for my company. My customers only need to learn one easy to use interface for their business and home."
--Jeff Kesterson
President of NightWatch Security

Want to become a dealer?

For more information complete the short form to the right. Stop installing software, we'll show you how. Ask about becoming an authorized Connect ONE dealer.

Dealers get a free lifetime testing account for your security business so you can experience the simplicity and better understand how Connect ONE can help your company!