The Connected Cloud -- November 2024

News Articles

November 12, 2024

The Connected Cloud -- November 2024 [Show All]

THE CONNECTED CLOUD
News & Feature Updates

NOVEMBER 2024

BOSCH B/G 3.15 Firmware Now Supports User Group Schedules & Holiday Index Management!

User Group Schedules with Bosch B series and G series control panels with firmware version 3.15 now support complete management. The user groups are used to define time parameters to authorize access for personnel.

Holidays are now also included in the same firmware support for complete management of up to 8 holiday indexes. Holidays are used for exceptions in User Group & Custom(SKED) Schedules.

New! Alternate System Profile Templates

System Profile Templates have been expanded with new alternate options which allow for more flexibility in pre-defining permissions. You can now specify up to 5 alternate profile options for each system within the template. These alternate options can be used for variations of the standard profile.

Once alternate system options are defined you can now create up to 255 different combinations of standard and alternate profile options. When creating or modifying a user system code, these alternate combinations can be chosen from the list of template options. Previously this would have required multiple templates to accomplish the same permission definition across multiple systems and simplifies the management of the templates.

New! ESSENTIAL Service Fee Structure -- Simple One-Time Base Fee

Connect ONE is offered in three service levels: ESSENTIAL, ESSENTIAL+, and PRO (refer to chart below). The ESSENTIAL service level is now billed at a nominal one-time base fee with no recurring fees unless additional services are subscribed such as door access reporting or non-alarm zone status logging, for example.

The ESSENTIAL service is a great option for your small commercial, with only a few employees, and residential clients. They will receive all the benefits of a powerful, convenient, and easy-to-use cloud service without associated recurring fees, unless additional services are subscribed.

The pricing structure is designed to give integrators additional project possibilities and the flexibility to introduce smaller customers to the cloud system without recurring monthly charges. With ESSENTIAL service, users have access to a robust cloud-managed platform that serves their needs today and grows as future requirements change - without having to reprogram systems and retrain technicians or end users. For example, if they require additional reporting requirements or unlimited users, they can step up into one of the next service levels, where a monthly recurring charge would apply.

“This new fee structure will help get more customers comfortable with Connect ONE, with the ability to expand the basic service into additional capabilities,” said Dan Simon, Managing Partner of Connected Technologies. “Security integrators can compete with some of the free apps on the market and can change the application as necessary. Other apps are bare-boned and don’t allow for expansion, often putting integrators in the position of starting over with a new interface.”

Maximize your upsell potential, ONE Application to start and easily upgrade with more features as your customers' needs expand!

Pricing has been updated in the Connect ONE Price Guide, available in the Dealer Portal.

Did You Know? Import DMP Card/Fob List

A simple yet convenient method for your customers to manage DMP cards/fobs.

Connect ONE includes a method for spreadsheet import (Utilities->Credentials) of purchased credentials from your supplier, including DMP, which adds the list to the Credential Queue in the Application. It does not program the cards/fobs into the system but rather allows for a simple and covnenient method to select the card/fob from the queue during the user code programming process. This eliminates the need for your customer to cross-reference a paper sheet list and saves time by not needing to key-in the card/fob number.

Cansec MAP Access Controller Integration

A new integration with Cansec MAP access controllers is now available.

A direct cloud integration with the MAP controllers allow for easy outbound-only communication and does not require any additional hardware onsite. Optionally the integration can be added to the Connect ONE Access Expander which allows integration with Elk, DMP, Bosch, and Honeywell intrusion panels as well as ScanPass Mobile Credentials and Aperio wireless access locks.

“We are pleased that Connected Technologies has integrated the MAP Controllers with Connect One,” said Fred Dawber, President of Cansec Systems. “This will allow a broader base of dealers to experience the power and flexibility of the Cansec MAP controllers. The integration offers a cost-effective way to manage access control, intrusion and video all from a single platform, making the end-user experience more unified.”

The direct cloud integration includes:

Networked Door Controllers in 1,2,4,or 8 door configurations
Outbound-Only Network Communication
No Intrusion Panel necessary but may be integrated via Task Rules to toggle Secure/Lockout mode on readers upon arming/disarming
100,000 Card Capacity
System Profile Templates for Easy Programming of Permissions
256 Access Time Window Schedules
Door & Output Schedules
Emergency Lockdown Support
Card Import Capability and UserAPI Support for External Software Integration
Farpointe Conekt Bluetooth Credential Support
Reader Configuration Options (ex. Card Only/Card+PIN) from the Connect ONE Dealer Application
Plus all of the other Connect ONE Features such as GeoView Satellite Mapping, Event & Time Rules, Emergency Response Platform (see below), Mass Notification Integration, Visitor Management, etc.

Give Us the Challenge...

We love hearing from our Dealers with requests from their customers to help solve challenges.

Please contact us and give us the challenge, we may be able to design something for you, and together we can watch your company reach the potential you always knew was possible.

Send us your feedback

Stay Up-to-Date

We will continue to include the enhancements in this newsletter, past newsletters may be viewed from the "News Artcles" tab on our website.

We also post the enhancements to our "Company" page and "Group" page on LinkedIn, as well as to the "Feature Blog" tab on our website.
Please contact us for your invitation to join the "Group" on LinkedIn.

Also, be sure to review the Home tab on the Connect ONE Dealer Site as this will contain many helpful Sales Sheets and Technical Guides.

We encourage you to visit these sites to stay up-to-date.

Working hard to Simplify all your System Integrations,
The Staff at Connected Technologies.

For more information regarding Connected Technologies™ or Connect ONE®, please visit www.SimplifywithConnectONE.com or call (866) 976-3520.

Connected Technologies, LLC., Monument, CO 80132-1266

See What Others Are Saying...

"Connect ONE provides exciting enhancements to the ELK M1 with expanded user support, schedules, and event history. This enhanced capability adds value and convenience, giving installers an edge and opening new possibilities in a variety of commercial markets."
--Amy Strickland
Marketing Design Manager at ELK Products

"Thank you for listening and making the feature available so quickly! I really enjoy working with Connected Technologies."
--Dan Osborne
Project Manager at Schmidt Security Pro

"Whether it’s a commercial office, retail, storage, or multifamily development, the incredibly versatile Connect ONE has allowed me to gain the flexibility needed to confidently meet the demands of those development markets."
--Ryan Christen
Sales & Systems Engineer at Vialarm Security

"We had an incident after the system was installed that validated the importance of having this safeguard. With the system we were able to make sure a former employee could not get back into the suite, which was simple to do with ScanPass Mobile Credential."
--Kris Kehler
CEO at Deby Pay Pro

"Our biggest challenge today is disparate systems that don’t work well together. Connect ONE gets them all to communicate."
--Ken Kocher
President of Force Security Solutions

"Our customers benefit from strategic partnerships like we have with Connected Technologies and all the possibilities it brings for loT connectivity."
--Rick Cadiz
Vice President of Sales and Marketing, IPVideo Corp.

"Connect ONE was paramount in allowing Phoenix to offer a service that is truly connected across platforms. The company is unique in the respect that they operate with software that can be edited and modified—without having to wait years to get it."
--Eric Burroughs
Vice President at Phoenix Security Systems Inc.

"We rely on Connected Technologies for technical and customer support. We have requested software and feature upgrades for our customers and if it’s possible it happens within 24 hours. We use Connect ONE in our own business and the reporting features are outstanding."
--James Lee
President and partner at Alarmguard Security

"Connect ONE is very user friendly, it saves me time administrating building security. Managing our employees is quick and easy since only a single entry is required to grant both security and access privileges."
--Julie Cerqua
Administrator of Wauconda Library

"Connect ONE offers a simple, scalable solution that complements the Aperio offering perfectly. This integration will offer dealers and end-users a highly flexible solution for comprehensive access management."
--Mark Duato
Executive Vice President, Aftermarket at ASSA ABLOY Opening Solutions Americas

"Having the ability to see when employees are coming in for work really adds value. But the best feature by far is the ability to lock down all the doors from my computer or phone in the event of a lockdown drill."
--Matt VanEffen
Principal of Holy Cross Catholic School

"We’re excited to be working with Connected Technologies to offer this service to our dealers, whose feedback has been extremely positive as they continue to add customers."
--Tom Mechler
Regional Marketing Manager for Bosch

"Our company is in a rural area, we have been frustrated with long drives and expensive service calls to support legacy computer software and systems. Now with a simple to use dealer web portal, Connect ONE allows us to eliminate expensive service calls by supporting our customers remotely with just a simple login and a phone call that takes only a few minutes. Connect ONE is our biggest added value - profitable RMR for my company. My customers only need to learn one easy to use interface for their business and home."
--Jeff Kesterson
President of NightWatch Security

"We want to make sure our suite is secure and the staff is safe. We are looking at upgrades in the future and with Connect ONE you can scale the solution up and tailor it to meet your needs."
--Frank McDonough
Director of Information Systems for Security Industry Association (SIA)

"Because we serve national accounts across the country, when they acquire other locations or add facilities we can bring them online quickly without having to completely replace the infrastructure or conduct extensive programming."
--Matt Harrison
Vice President of Operations at Federal Protection

"Initially, we toyed with the idea of developing our own cloud-based system, but we sent a technician to look ‘behind the curtains’ at the Connected Technologies solution and I was excited about the possibilities for my customers, especially the many school districts we serve."
--Michael Martin
President of Martin Systems

"Flexibility is all part of the beauty of using a cloud-based management platform. My customers can manage it themselves from their smartphone app if they like. They can set their own schedules and we configure the Connect ONE GUI. If there’s an emergency or other response required, the superintendent or management can use their smart device for access. It’s all part of the Connect ONE app, which we use for many office and multitenant buildings."
--Gary Davis
Principal and Owner of Alarm Specialists

"We have been deploying and migrating customers from site-based client servers to the cloud with very positive feedback. One of our customers, a senior housing facility, likes to have one platform to manage both access control and integrated alarm detection. We can administer different levels of access permissions through the cloud for the customer or they can do it on their own. Having an integrated system--access control, security, CCTV and temperature monitoring and control is important."
--Toby Stevens
Sales Manager for Ace American Alarm Company

"Connect ONE’s ability to simplify integration with a wide variety of technology really presents an opportunity for DW Dealers to provide complete solutions."
--Patrick Kelly
Director of IP Video Solutions at Digital Watchdog

"Whether it’s a commercial office, retail, storage, or multifamily development, the incredibly versatile Connect ONE has allowed me to gain the flexibility needed to confidently meet the demands of those development markets."
--Ryan Christen
Sales & Systems Engineer at Vialarm Security

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