The Connected Cloud -- October 2024

News Articles

October 15, 2024

The Connected Cloud -- October 2024 [Show All]

THE CONNECTED CLOUD
News & Feature Updates

OCTOBER 2024

New ESSENTIAL Service Fee Structure -- Simple One-Time Base Fee

Connect ONE is offered in three service levels: ESSENTIAL, ESSENTIAL+, and PRO (refer to chart below). The ESSENTIAL service level is now billed at a nominal one-time base fee with no recurring fees unless additional services are subscribed such as door access reporting or non-alarm zone status logging, for example.

The ESSENTIAL service is a great option for your small commercial, with only a few employees, and residential clients. They will receive all the benefits of a powerful, convenient, and easy-to-use cloud service without associated recurring fees, unless additional services are subscribed.

Maximize your upsell potential, ONE Application to start and easily upgrade with more features as your customers' needs expand!

Pricing has been updated in the Connect ONE Price Guide, available in the Dealer Portal.

Did You Know? Task Integration for Guests, Visitors, or Anyone - No App Required!

A task integration web page link may be sent via email or SMS without requiring a user login.

Task Rules are powerful actions which can combine just about any system command into a single button click. Now you can also provide these customized actions to any user via the Integration option found under the contact information, such as email or SMS address, and they will receive a PIN and URL link which will allow easy operation of these Tasks without requiring a login. This is a great option for guests and visitors since they do not need a login, an App, nor a credential and the task integration may be revoked at anytime.

Tip: The user may save the link to their phone homescreen for convenient access by tapping the Connect ONE icon.

Cansec MAP Access Controller Integration

A new integration with Cansec MAP access controllers is now available.

A direct cloud integration with the MAP controllers allow for easy outbound-only communication and does not require any additional hardware onsite. Optionally the integration can be added to the Connect ONE Access Expander which allows integration with Elk, DMP, Bosch, and Honeywell intrusion panels as well as ScanPass Mobile Credentials and Aperio wireless access locks.

“We are pleased that Connected Technologies has integrated the MAP Controllers with Connect One,” said Fred Dawber, President of Cansec Systems. “This will allow a broader base of dealers to experience the power and flexibility of the Cansec MAP controllers. The integration offers a cost-effective way to manage access control, intrusion and video all from a single platform, making the end-user experience more unified.”

The direct cloud integration includes:

Networked Door Controllers in 1,2,4,or 8 door configurations
Outbound-Only Network Communication
No Intrusion Panel necessary but may be integrated via Task Rules to toggle Secure/Lockout mode on readers upon arming/disarming
100,000 Card Capacity
System Profile Templates for Easy Programming of Permissions
256 Access Time Window Schedules
Door & Output Schedules
Emergency Lockdown Support
Card Import Capability and UserAPI Support for External Software Integration
Farpointe Conekt Bluetooth Credential Support
Reader Configuration Options (ex. Card Only/Card+PIN) from the Connect ONE Dealer Application
Plus all of the other Connect ONE Features such as GeoView Satellite Mapping, Event & Time Rules, Emergency Response Platform (see below), Mass Notification Integration, Visitor Management, etc.

Recent Usability Improvements

Customer Management Portal

Hikvision NVR PTZ Control: Now PTZ cameras connected to a Hikvision NVR can be controlled via Connect ONE when viewing live video. Controls include pan, tilt, zoom, and preset control.
Speco Blue NVR Integration: A new integration is available for Speco Blue Series NVRs to retrieve the camera listing, video verification to events, and live viewing. Live viewing requires the Image Proxy Service enabled.

Dealer Administrative Portal & System Updates

Share Option for Reports & Interaction Rules: The share option can be updated via the Dealer Portal for customer reports and interaction rules. This allows you to override the current option and set it to Dealer Only if there are certain reports and rules that you would not like the customer to be able to modify.
TIP: Check the Configuration page for the Device as it includes recommended programming for the particular product and firmware version.

Give Us the Challenge...

We love hearing from our Dealers with requests from their customers to help solve challenges.

Please contact us and give us the challenge, we may be able to design something for you, and together we can watch your company reach the potential you always knew was possible.

Send us your feedback

Stay Up-to-Date

We will continue to include the enhancements in this newsletter, past newsletters may be viewed from the "News Artcles" tab on our website.

We also post the enhancements to our "Company" page and "Group" page on LinkedIn, as well as to the "Feature Blog" tab on our website.
Please contact us for your invitation to join the "Group" on LinkedIn.

Also, be sure to review the Home tab on the Connect ONE Dealer Site as this will contain many helpful Sales Sheets and Technical Guides.

We encourage you to visit these sites to stay up-to-date.

Working hard to Simplify all your System Integrations,
The Staff at Connected Technologies.

For more information regarding Connected Technologies™ or Connect ONE®, please visit www.SimplifywithConnectONE.com or call (866) 976-3520.

Connected Technologies, LLC., Monument, CO 80132-1266

See What Others Are Saying...

"Connect ONE was paramount in allowing Phoenix to offer a service that is truly connected across platforms. The company is unique in the respect that they operate with software that can be edited and modified—without having to wait years to get it."
--Eric Burroughs
Vice President at Phoenix Security Systems Inc.

"We rely on Connected Technologies for technical and customer support. We have requested software and feature upgrades for our customers and if it’s possible it happens within 24 hours. We use Connect ONE in our own business and the reporting features are outstanding."
--James Lee
President and partner at Alarmguard Security

"We have been deploying and migrating customers from site-based client servers to the cloud with very positive feedback. One of our customers, a senior housing facility, likes to have one platform to manage both access control and integrated alarm detection. We can administer different levels of access permissions through the cloud for the customer or they can do it on their own. Having an integrated system--access control, security, CCTV and temperature monitoring and control is important."
--Toby Stevens
Sales Manager for Ace American Alarm Company

"Connect ONE is very user friendly, it saves me time administrating building security. Managing our employees is quick and easy since only a single entry is required to grant both security and access privileges."
--Julie Cerqua
Administrator of Wauconda Library

"Thank you for listening and making the feature available so quickly! I really enjoy working with Connected Technologies."
--Dan Osborne
Project Manager at Schmidt Security Pro

"We want to make sure our suite is secure and the staff is safe. We are looking at upgrades in the future and with Connect ONE you can scale the solution up and tailor it to meet your needs."
--Frank McDonough
Director of Information Systems for Security Industry Association (SIA)

"Having the ability to see when employees are coming in for work really adds value. But the best feature by far is the ability to lock down all the doors from my computer or phone in the event of a lockdown drill."
--Matt VanEffen
Principal of Holy Cross Catholic School

"Because we serve national accounts across the country, when they acquire other locations or add facilities we can bring them online quickly without having to completely replace the infrastructure or conduct extensive programming."
--Matt Harrison
Vice President of Operations at Federal Protection

"We’re excited to be working with Connected Technologies to offer this service to our dealers, whose feedback has been extremely positive as they continue to add customers."
--Tom Mechler
Regional Marketing Manager for Bosch

"Flexibility is all part of the beauty of using a cloud-based management platform. My customers can manage it themselves from their smartphone app if they like. They can set their own schedules and we configure the Connect ONE GUI. If there’s an emergency or other response required, the superintendent or management can use their smart device for access. It’s all part of the Connect ONE app, which we use for many office and multitenant buildings."
--Gary Davis
Principal and Owner of Alarm Specialists

"Connect ONE’s ability to simplify integration with a wide variety of technology really presents an opportunity for DW Dealers to provide complete solutions."
--Patrick Kelly
Director of IP Video Solutions at Digital Watchdog

"Connect ONE provides exciting enhancements to the ELK M1 with expanded user support, schedules, and event history. This enhanced capability adds value and convenience, giving installers an edge and opening new possibilities in a variety of commercial markets."
--Amy Strickland
Marketing Design Manager at ELK Products

"Our customers benefit from strategic partnerships like we have with Connected Technologies and all the possibilities it brings for loT connectivity."
--Rick Cadiz
Vice President of Sales and Marketing, IPVideo Corp.

"Initially, we toyed with the idea of developing our own cloud-based system, but we sent a technician to look ‘behind the curtains’ at the Connected Technologies solution and I was excited about the possibilities for my customers, especially the many school districts we serve."
--Michael Martin
President of Martin Systems

"Connect ONE offers a simple, scalable solution that complements the Aperio offering perfectly. This integration will offer dealers and end-users a highly flexible solution for comprehensive access management."
--Mark Duato
Executive Vice President, Aftermarket at ASSA ABLOY Opening Solutions Americas

"Whether it’s a commercial office, retail, storage, or multifamily development, the incredibly versatile Connect ONE has allowed me to gain the flexibility needed to confidently meet the demands of those development markets."
--Ryan Christen
Sales & Systems Engineer at Vialarm Security

"Our company is in a rural area, we have been frustrated with long drives and expensive service calls to support legacy computer software and systems. Now with a simple to use dealer web portal, Connect ONE allows us to eliminate expensive service calls by supporting our customers remotely with just a simple login and a phone call that takes only a few minutes. Connect ONE is our biggest added value - profitable RMR for my company. My customers only need to learn one easy to use interface for their business and home."
--Jeff Kesterson
President of NightWatch Security

"Our biggest challenge today is disparate systems that don’t work well together. Connect ONE gets them all to communicate."
--Ken Kocher
President of Force Security Solutions

"We had an incident after the system was installed that validated the importance of having this safeguard. With the system we were able to make sure a former employee could not get back into the suite, which was simple to do with ScanPass Mobile Credential."
--Kris Kehler
CEO at Deby Pay Pro

"Our customers benefit from strategic partnerships like we have with Connected Technologies and all the possibilities it brings for loT connectivity."
--Rick Cadiz
Vice President of Sales and Marketing, IPVideo Corp.

Want to become a dealer?

For more information complete the short form to the right. Stop installing software, we'll show you how. Ask about becoming an authorized Connect ONE dealer.

Dealers get a free lifetime testing account for your security business so you can experience the simplicity and better understand how Connect ONE can help your company!