The Connected Cloud -- August 2024

News Articles

August 6, 2024

The Connected Cloud -- August 2024 [Show All]

THE CONNECTED CLOUD
News & Feature Updates

AUGUST 2024

Custom Function Activation on Bosch Panels

Custom Functions allow you to customize the operation of a system by performing a list of commands with just one action or one button. Now these custom functions can be received into Connect ONE and may be activated from Tasks in the Application. Activations can be initiated instantly, with a delay, on a schedule or upon a received event via Task Rules.

A use case for custom functions came about to handle snow days at a facility, the custom function can be used to disable access for certain authority levels and another to re-enable access. These custom functions can be initiated from a single Task Rule in Connect ONE. The first action will initiate the custom function to disable access and then after a delay of 8 hours the custom function to re-enable access can automatically activate without any further user action.

Cansec MAP Access Controller Integration

A new integration with Cansec MAP access controllers is now available.

A direct cloud integration with the MAP controllers allow for easy outbound-only communication and does not require any additional hardware onsite. Optionally the integration can be added to the Connect ONE Access Expander which allows integration with Elk, DMP, Bosch, and Honeywell intrusion panels as well as ScanPass Mobile Credentials and Aperio wireless access locks.

“We are pleased that Connected Technologies has integrated the MAP Controllers with Connect One,” said Fred Dawber, President of Cansec Systems. “This will allow a broader base of dealers to experience the power and flexibility of the Cansec MAP controllers. The integration offers a cost-effective way to manage access control, intrusion and video all from a single platform, making the end-user experience more unified.”

The direct cloud integration includes:

Networked Door Controllers in 1,2,4,or 8 door configurations
Outbound-Only Network Communication
No Intrusion Panel necessary but may be integrated via Task Rules to toggle Secure/Lockout mode on readers upon arming/disarming
100,000 Card Capacity
System Profile Templates for Easy Programming of Permissions
256 Access Time Window Schedules
Door & Output Schedules
Emergency Lockdown Support
Card Import Capability and UserAPI Support for External Software Integration
Farpointe Conekt Bluetooth Credential Support
Reader Configuration Options (ex. Card Only/Card+PIN) from the Connect ONE Dealer Application
Plus all of the other Connect ONE Features such as GeoView Satellite Mapping, Event & Time Rules, Emergency Response Platform (see below), Mass Notification Integration, Visitor Management, etc.

Recent Usability Improvements

Customer Management Portal

Time Rule - Area Time Limit: A new time check condition has been added to notify upon a user spending more time than permitted in a defined area of the facility. One example use is to monitor when employees are spending too much time in a break room.
Event Rule - User Last Area Condition: Another condition statement has been added to only match the incoming event when the applicable user was in or not in a matching area.
Task Rule - Webhook Trigger: A new action option for a webhook trigger has been added. Webhook triggers may be used for external system/platform integrations via a specified URL. One example is to trigger notification on external displays upon an alarm event.
Task Rule - Additional Command Time Delay Options: Previously the shortest command delay was set to 15 minutes, now additional options have been added to include 1-10 minutes.
Default Profile Names: A user profile and system profile named Default will be the default selection when adding a new user and system code. This allows the convenience and flexibility of designating the pre-selection of profile. Also, the profile description will appear next to the profile name so there is more information displayed to assist in indicating how the profile should be applied.

Dealer Administrative Portal & System Updates

Arming Options for Bosch Panels: From Device->General you can now limit which arming options are displayed to the user: All, Part, Instant, & Force-Arm plus several different combinations.
TIP: Check the Configuration page for the Device as it includes recommended programming for the particular product and firmware version.

Give Us the Challenge...

We love hearing from our Dealers with requests from their customers to help solve challenges.

Please contact us and give us the challenge, we may be able to design something for you, and together we can watch your company reach the potential you always knew was possible.

Send us your feedback

Stay Up-to-Date

We will continue to include the enhancements in this newsletter, past newsletters may be viewed from the "News Artcles" tab on our website.

We also post the enhancements to our "Company" page and "Group" page on LinkedIn, as well as to the "Feature Blog" tab on our website.
Please contact us for your invitation to join the "Group" on LinkedIn.

Also, be sure to review the Home tab on the Connect ONE Dealer Site as this will contain many helpful Sales Sheets and Technical Guides.

We encourage you to visit these sites to stay up-to-date.

Working hard to Simplify all your System Integrations,
The Staff at Connected Technologies.

For more information regarding Connected Technologies™ or Connect ONE®, please visit www.SimplifywithConnectONE.com or call (866) 976-3520.

Connected Technologies, LLC., Monument, CO 80132-1266

See What Others Are Saying...

"We have been deploying and migrating customers from site-based client servers to the cloud with very positive feedback. One of our customers, a senior housing facility, likes to have one platform to manage both access control and integrated alarm detection. We can administer different levels of access permissions through the cloud for the customer or they can do it on their own. Having an integrated system--access control, security, CCTV and temperature monitoring and control is important."
--Toby Stevens
Sales Manager for Ace American Alarm Company

"We’re excited to be working with Connected Technologies to offer this service to our dealers, whose feedback has been extremely positive as they continue to add customers."
--Tom Mechler
Regional Marketing Manager for Bosch

"Initially, we toyed with the idea of developing our own cloud-based system, but we sent a technician to look ‘behind the curtains’ at the Connected Technologies solution and I was excited about the possibilities for my customers, especially the many school districts we serve."
--Michael Martin
President of Martin Systems

"Connect ONE’s ability to simplify integration with a wide variety of technology really presents an opportunity for DW Dealers to provide complete solutions."
--Patrick Kelly
Director of IP Video Solutions at Digital Watchdog

"Connect ONE is very user friendly, it saves me time administrating building security. Managing our employees is quick and easy since only a single entry is required to grant both security and access privileges."
--Julie Cerqua
Administrator of Wauconda Library

"Because we serve national accounts across the country, when they acquire other locations or add facilities we can bring them online quickly without having to completely replace the infrastructure or conduct extensive programming."
--Matt Harrison
Vice President of Operations at Federal Protection

"Connect ONE offers a simple, scalable solution that complements the Aperio offering perfectly. This integration will offer dealers and end-users a highly flexible solution for comprehensive access management."
--Mark Duato
Executive Vice President, Aftermarket at ASSA ABLOY Opening Solutions Americas

"Connect ONE was paramount in allowing Phoenix to offer a service that is truly connected across platforms. The company is unique in the respect that they operate with software that can be edited and modified—without having to wait years to get it."
--Eric Burroughs
Vice President at Phoenix Security Systems Inc.

"Our company is in a rural area, we have been frustrated with long drives and expensive service calls to support legacy computer software and systems. Now with a simple to use dealer web portal, Connect ONE allows us to eliminate expensive service calls by supporting our customers remotely with just a simple login and a phone call that takes only a few minutes. Connect ONE is our biggest added value - profitable RMR for my company. My customers only need to learn one easy to use interface for their business and home."
--Jeff Kesterson
President of NightWatch Security

"Our customers benefit from strategic partnerships like we have with Connected Technologies and all the possibilities it brings for loT connectivity."
--Rick Cadiz
Vice President of Sales and Marketing, IPVideo Corp.

"We want to make sure our suite is secure and the staff is safe. We are looking at upgrades in the future and with Connect ONE you can scale the solution up and tailor it to meet your needs."
--Frank McDonough
Director of Information Systems for Security Industry Association (SIA)

"We rely on Connected Technologies for technical and customer support. We have requested software and feature upgrades for our customers and if it’s possible it happens within 24 hours. We use Connect ONE in our own business and the reporting features are outstanding."
--James Lee
President and partner at Alarmguard Security

"We had an incident after the system was installed that validated the importance of having this safeguard. With the system we were able to make sure a former employee could not get back into the suite, which was simple to do with ScanPass Mobile Credential."
--Kris Kehler
CEO at Deby Pay Pro

"Whether it’s a commercial office, retail, storage, or multifamily development, the incredibly versatile Connect ONE has allowed me to gain the flexibility needed to confidently meet the demands of those development markets."
--Ryan Christen
Sales & Systems Engineer at Vialarm Security

"Flexibility is all part of the beauty of using a cloud-based management platform. My customers can manage it themselves from their smartphone app if they like. They can set their own schedules and we configure the Connect ONE GUI. If there’s an emergency or other response required, the superintendent or management can use their smart device for access. It’s all part of the Connect ONE app, which we use for many office and multitenant buildings."
--Gary Davis
Principal and Owner of Alarm Specialists

"Connect ONE provides exciting enhancements to the ELK M1 with expanded user support, schedules, and event history. This enhanced capability adds value and convenience, giving installers an edge and opening new possibilities in a variety of commercial markets."
--Amy Strickland
Marketing Design Manager at ELK Products

"Thank you for listening and making the feature available so quickly! I really enjoy working with Connected Technologies."
--Dan Osborne
Project Manager at Schmidt Security Pro

"Our biggest challenge today is disparate systems that don’t work well together. Connect ONE gets them all to communicate."
--Ken Kocher
President of Force Security Solutions

"Having the ability to see when employees are coming in for work really adds value. But the best feature by far is the ability to lock down all the doors from my computer or phone in the event of a lockdown drill."
--Matt VanEffen
Principal of Holy Cross Catholic School

"Our company is in a rural area, we have been frustrated with long drives and expensive service calls to support legacy computer software and systems. Now with a simple to use dealer web portal, Connect ONE allows us to eliminate expensive service calls by supporting our customers remotely with just a simple login and a phone call that takes only a few minutes. Connect ONE is our biggest added value - profitable RMR for my company. My customers only need to learn one easy to use interface for their business and home."
--Jeff Kesterson
President of NightWatch Security

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