Improved Support & New Options for Bosch B/G Series Control

Feature Blog

November 13, 2017

Improved Support & New Options for Bosch B/G Series Control Panels [Show All]

Exciting new capabilities including easier setup and programming for Bosch B and G series control panels

Persistent Cloud Connections

Cloud connected panels with firmware 3.04 or greater utilizing the Bosch Remote Connect Service will now maintain a persistent connection with Connect ONE. The greatest benefit of this design is that the Personal Notification feature no longer needs to be programmed into the control panel for event reporting to Connect ONE. Now the control panel pushes events to Connect ONE in real-time, previously there was a short delay in receiving events using the Personal Notification method. Another benefit is faster command/action processing (arming/disarming, etc.) since the connection has already been established. Lastly you can now also enable Non-Alarm Zone/Point Status Logging (see below).

It is recommended to de-program the Personal Notification feature from cloud connected panels on firmware 3.04 or greater.

Non-Alarm Zone/Point Status Logging & Notifications

Cloud connected panels with firmware 3.04 or greater utilizing the Bosch Remote Connect Service, have a new service level which may be applied for logging and notifying on non-alarm zone/point status changes. Previously logging could only occur when the zone/point tripped into alarm, trouble, or bypass states. Now even when disarmed, your customer can log and receive notifications of zone/point state changes. Examples of use can be doors which are only allowed to be used during certain hours, liquor cabinets, etc. There is a nominal add-on service charge for this service.

Preset Expiration Date on Passcode/Card

An expiration date/time field has been added for a passcode and/or card. So now you or your customer can set an activation and expiration date for someone's access to automatically start / end at a preset date & time. This can be applied directly from Connect ONE applications and/or when utilizing the UserAPI (see below).

Expanded use of the UserAPI for 3rd Party Interfaces

The open UserAPI for 3rd party interfaces to add, modify, deactivate, and delete Users and System Codes has been expanded. This is the perfect solution for Storage Facilities, Fitness Centers, or any other facility which has memberships. A new member can be assigned access without having to re-enter their information into Connect ONE - saving on double entries. Likewise when their membership has expired their access can automatically deactivate without any human intervention. Another great solution is integration with time & attendance or other HR programs to automatically update the Intrusion and Access Control database upon employment changes.

Previously use of the UserAPI required another hardware component to access the API, now the only hardware required is the Bosch B or G series control panel. There is a nominal add-on service charge for this service.

See What Others Are Saying...

"We have been deploying and migrating customers from site-based client servers to the cloud with very positive feedback. One of our customers, a senior housing facility, likes to have one platform to manage both access control and integrated alarm detection. We can administer different levels of access permissions through the cloud for the customer or they can do it on their own. Having an integrated system--access control, security, CCTV and temperature monitoring and control is important."
--Toby Stevens
Sales Manager for Ace American Alarm Company

"Because we serve national accounts across the country, when they acquire other locations or add facilities we can bring them online quickly without having to completely replace the infrastructure or conduct extensive programming."
--Matt Harrison
Vice President of Operations at Federal Protection

"Connect ONE’s ability to simplify integration with a wide variety of technology really presents an opportunity for DW Dealers to provide complete solutions."
--Patrick Kelly
Director of IP Video Solutions at Digital Watchdog

"Connect ONE provides exciting enhancements to the ELK M1 with expanded user support, schedules, and event history. This enhanced capability adds value and convenience, giving installers an edge and opening new possibilities in a variety of commercial markets."
--Amy Strickland
Marketing Design Manager at ELK Products

"Whether it’s a commercial office, retail, storage, or multifamily development, the incredibly versatile Connect ONE has allowed me to gain the flexibility needed to confidently meet the demands of those development markets."
--Ryan Christen
Sales & Systems Engineer at Vialarm Security

"Flexibility is all part of the beauty of using a cloud-based management platform. My customers can manage it themselves from their smartphone app if they like. They can set their own schedules and we configure the Connect ONE GUI. If there’s an emergency or other response required, the superintendent or management can use their smart device for access. It’s all part of the Connect ONE app, which we use for many office and multitenant buildings."
--Gary Davis
Principal and Owner of Alarm Specialists

"Our customers benefit from strategic partnerships like we have with Connected Technologies and all the possibilities it brings for loT connectivity."
--Rick Cadiz
Vice President of Sales and Marketing, IPVideo Corp.

"We rely on Connected Technologies for technical and customer support. We have requested software and feature upgrades for our customers and if it’s possible it happens within 24 hours. We use Connect ONE in our own business and the reporting features are outstanding."
--James Lee
President and partner at Alarmguard Security

"Initially, we toyed with the idea of developing our own cloud-based system, but we sent a technician to look ‘behind the curtains’ at the Connected Technologies solution and I was excited about the possibilities for my customers, especially the many school districts we serve."
--Michael Martin
President of Martin Systems

"Our company is in a rural area, we have been frustrated with long drives and expensive service calls to support legacy computer software and systems. Now with a simple to use dealer web portal, Connect ONE allows us to eliminate expensive service calls by supporting our customers remotely with just a simple login and a phone call that takes only a few minutes. Connect ONE is our biggest added value - profitable RMR for my company. My customers only need to learn one easy to use interface for their business and home."
--Jeff Kesterson
President of NightWatch Security

"Thank you for listening and making the feature available so quickly! I really enjoy working with Connected Technologies."
--Dan Osborne
Project Manager at Schmidt Security Pro

"We had an incident after the system was installed that validated the importance of having this safeguard. With the system we were able to make sure a former employee could not get back into the suite, which was simple to do with ScanPass Mobile Credential."
--Kris Kehler
CEO at Deby Pay Pro

"Our biggest challenge today is disparate systems that don’t work well together. Connect ONE gets them all to communicate."
--Ken Kocher
President of Force Security Solutions

"Connect ONE is very user friendly, it saves me time administrating building security. Managing our employees is quick and easy since only a single entry is required to grant both security and access privileges."
--Julie Cerqua
Administrator of Wauconda Library

"Connect ONE offers a simple, scalable solution that complements the Aperio offering perfectly. This integration will offer dealers and end-users a highly flexible solution for comprehensive access management."
--Mark Duato
Executive Vice President, Aftermarket at ASSA ABLOY Opening Solutions Americas

"We want to make sure our suite is secure and the staff is safe. We are looking at upgrades in the future and with Connect ONE you can scale the solution up and tailor it to meet your needs."
--Frank McDonough
Director of Information Systems for Security Industry Association (SIA)

"Having the ability to see when employees are coming in for work really adds value. But the best feature by far is the ability to lock down all the doors from my computer or phone in the event of a lockdown drill."
--Matt VanEffen
Principal of Holy Cross Catholic School

"We’re excited to be working with Connected Technologies to offer this service to our dealers, whose feedback has been extremely positive as they continue to add customers."
--Tom Mechler
Regional Marketing Manager for Bosch

"Connect ONE was paramount in allowing Phoenix to offer a service that is truly connected across platforms. The company is unique in the respect that they operate with software that can be edited and modified—without having to wait years to get it."
--Eric Burroughs
Vice President at Phoenix Security Systems Inc.

"Our biggest challenge today is disparate systems that don’t work well together. Connect ONE gets them all to communicate."
--Ken Kocher
President of Force Security Solutions

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